iHeartCountry NZ FAQs

Got questions about iHeartCountry NZ? We’ve got the answers.

iHeartCountry NZ is your home for the best country music in New Zealand, bringing you the biggest hits, rising stars, and the songs you know and love.

1. How can I listen to iHeartCountry NZ?

You can listen to iHeartCountry NZ wherever you are:

• Radio: Find your local frequency
• Online: Stream live on our website
• App: Listen anywhere on the free iHeartRadio app

We’ve made it super easy to tune in; whether you're at home, on the road, or out on the farm.

2. What type of music do you play?

We play the best of country, from modern country hits by global superstars and homegrown talent, to the songs you grew up on and still love.

Artists you’ll hear include Morgan Wallen, Luke Combs, Lainey Wilson, Megan Moroney, Kane Brown, Zach Top, Kaylee Bell, Jelly Roll, Post Malone, Ella Langley, Shaboozey, Chris Stapleton, Bailey Zimmerman, Dasha, Riley Green, HARDY, Kelsea Ballerini, Keith Urban, Miranda Lambert, Jason Aldean, Sam Hunt, Maren Morris, Luke Bryan, Cody Johnson, Nate Smith, Zach Bryan, Thomas Rhett, Old Dominion, Carly Pearce, Dylan Scott, Tim McGraw, Dan + Shay, Jon Pardi, Dustin Lynch, The Chicks, and more.

We also love supporting New Zealand country artists! Check out some of our Kiwi country music and homegrown favourites here: Kiwi Country

3. How does iHeartCountry NZ choose what music to play?

We build our playlist right here in New Zealand, around what Kiwi country fans love; from the biggest global hits to the tracks gaining momentum right here in New Zealand. We’re always keeping an ear on:

• What’s trending in country music
• What listeners are loving
• What’s making waves locally and globally

4. Can I request a song?

We love hearing what you’re into!

• Send us a message on Facebook or Instagram
• You can also fill out our Kiwi Music Submissions form here: Kiwi Music Submissions

5. Do you have hosts or shows?

Currently, iHeartCountry NZ is all about the music, bringing you non-stop country hits and the best of the genre.

But we do regularly share interviews with country stars. Check out all of our Interviews here.

6. Do you run competitions?

All the time! From concert tickets & VIP experiences to bucket‑list international flyaways, we’ve got plenty up for grabs for you.

7. How do I enter competitions?

There are a few ways to enter iHeartCountry NZ competitions:

• Listen out for cue-to-text 2686 (standard SMS fees apply)
• Head to our win page and register online
• Follow iHeartCountryNZ on Facebook and Instagram for social giveaways
• Sign up to our newsletter for exclusive subscriber-only prizes

Check out all of our current competitions here.

8. Can I enter competitions from anywhere in New Zealand?

Absolutely. No matter where you are in Aotearoa, you can enter and win!

9. Do I need to answer a call to win?

Sometimes! Each competition works a little differently, so always check the terms & conditions.

You might need to:

• Text in to enter
• Fill out an online form
• Comment on a social media post

For some competitions, we may call you, and you’ll need to:

• Answer within a certain number of rings
• Say a specific phrase to win

10. How will I know if I’ve won a prize?

If you win an iHeartCountry NZ competition:

• You’ll receive a text from 2686 with instructions on how to claim your prize
• If you entered via social media, only our official iHeartCountry NZ account (with the blue tick) will message you

We’ll never ask for your credit card details, so keep an eye out for scams. If you're ever unsure, please send us a message on Facebook or Instagram, or send an email to [email protected].

11. I’ve won a prize, when will it arrive?

Most prizes arrive within around 14 days. Concert tickets will usually be emailed to you one week before the show. 

If your prize hasn’t shown up after this time:

• Email [email protected]
• Include your prize number so we can track it down

Check out our full Prizes FAQ here.

12. How often do you run competitions?

All the time! At iHeartCountry NZ, we’re always hooking you up with chances to win. From country merch and vinyl to concert tickets and unforgettable trips, it’s kind of our thing to give you prizes you’ll love.

13. How do I contact iHeartCountry NZ?

Get in touch with iHeartCountry NZ anytime with our contact details below!

14. Can I listen outside New Zealand?

Yes! You can listen from anywhere in the world for free using iHeart, or click the player at the bottom of this page to listen internationally.

15. How do I report streaming issues?

If something’s not working properly, please let us know. Answer the questions below as best as you can and send the following information to [email protected]:

• What is your location?
• Date/Time you are/were listening?
• Were you listening on phone or web?
• Were you connected to Wifi or using data?
• What type of phone do you have?*
• What type of browser & version were you using?
• Who is your Internet Provider?
• What station were you listening to?
• Any error message?
• What email address do you use for iHeart?
• What is your external IP address*?
• If it was an issue with ads, can you list which ad(s) you heard?

*If you click on this link www.supportdetails.com, it will open a webpage which will analyse your device and populate some of the information above that we need to investigate the problem, including your IP address.

16. Where can I follow iHeartCountry NZ on social media?

Follow iHeartCountry NZ on:

Facebook | Instagram | TikTok | YouTube

We share music news, interviews, competitions, updates, and plenty of country content!

17. How can I advertise with iHeartCountry NZ?

iHeartCountry New Zealand is tuned into the rise of one of the fastest-growing music genres in the country. Delivering modern country hits from global superstars and homegrown talent, it’s a sound that’s vibrant, authentic, and striking a chord with Kiwi listeners. iHeartCountry NZ connects advertisers with a previously untapped, highly engaged audience – right as the movement gains momentum. 

Find out more here about advertising on air or online with iHeartCountry NZ.

18. How do I make a Formal Complaint?

Fill out the form here.